These Terms and Conditions ("Terms") govern your access to and use of the healthcare services ("Services") provided by Synck Health ("We," "Our," or "Us"). By using our services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

Terms of Use

The use of our healthcare services is subject to the following terms:

1. Acceptance of Terms
   By accessing or using our healthcare services, you acknowledge and agree to abide by these Terms and Conditions. If you do not agree with these Terms, you must refrain from using our services.


2. Services Provided
   We provide healthcare services including but not limited to medical consultations, diagnostics, treatment plans, telemedicine services, referrals, and health monitoring services. The specific services available to you may vary based on your plan or agreement.


3. Eligibility
   You must be at least 18 years old or have the legal capacity to enter into a binding contract to use our Services. If you are using the Services on behalf of a minor or another individual, you warrant that you have the authority to act on their behalf.


4. Registration and Account Creation
   To access certain services, you may be required to register for an account with us. When registering, you agree to:
   • Provide accurate, current, and complete information.
   • Maintaining the confidentiality of your account and password.
   • Notifying us immediately of any unauthorized use of your account.


5. Health Information and Consent
   By using our Services, you consent to the collection, use, and sharing of your personal health information as described in our Privacy Policy. We are committed to maintaining the confidentiality and security of your health data in compliance with applicable laws, such as the Health Insurance Portability and Accountability Act (HIPAA) or other relevant local laws.


6. Medical Disclaimer
   Our services are not a substitute for in-person medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. In case of emergency, please dial emergency services or visit the nearest emergency room.


7. Telemedicine and Remote Consultations
   If you are using telemedicine or remote consultation services, you understand that such services are limited to the capabilities of technology and may not be suitable for all types of health issues. You agree to participate in these consultations using a device that meets the necessary technical requirements.


8. Fees and Payments
   The fees for services are as outlined in your service agreement or plan. Payment for services is due as specified in your agreement. Failure to make timely payments may result in suspension or termination of services. We reserve the right to modify our pricing and payment terms at any time, with notice provided where applicable.


9. Cancellation and Refunds
   You may cancel your appointment or service at any time, but certain cancellation policies may apply. If you are entitled to a refund, it will be processed in accordance with our refund policy.


10. User Responsibilities
    You agree not to:
    • Provide false, misleading, or fraudulent information.
    • Engage in any illegal activity or use our services for unlawful purposes.
    • Attempt to gain unauthorized access to any part of the service or related systems.
    • Disrupt the services or interfere with other users’ access.


11. Limitation of Liability
    To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages resulting from the use of our services, including but not limited to lost profits, business interruption, or personal injury. We do not guarantee the effectiveness or outcomes of any treatments or services provided.


12. Indemnification
    You agree to indemnify and hold harmless Synck Health, its officers, employees, agents, and affiliates from any claims, liabilities, losses, or damages (including legal fees) arising out of your use of our services, your violation of these Terms, or your infringement of any rights of a third party.


13. Termination
    We may suspend or terminate your access to the services at our discretion, with or without cause, and with or without notice. Upon termination, any outstanding payments owed by you will become due immediately.


14. Modifications to Terms
    We may revise or update these Terms from time to time. When we make changes, we will post the updated Terms on our website or notify you through email. Your continued use of the services after such changes constitutes your acceptance of the modified Terms.


15. Governing Law
    These Terms shall be governed by and construed in accordance with the laws of Delhi/India. Any disputes arising from these Terms shall be resolved in the courts located within [jurisdiction].


16. Dispute Resolution
    In the event of a dispute, you agree to first attempt to resolve the issue through informal means. If the dispute cannot be resolved informally, you agree to submit to binding arbitration in accordance with the rules of [Arbitration Organization].


17. Contact Information
    For any questions or concerns regarding these Terms, please contact us at:

    Synck Health
    Phone: +91 8595084588
    Email: help@synckhealth.in